On July 1, 2026, the Federal Trade Commission (FTC) issued a proposed policy statement focusing on AI models that steer outcomes toward undisclosed ideological objectives. According to the FTC, this practice may compromise accuracy and be contrary to reasonable consumer expectations about how AI models work. The proposed policy statement follows Executive Order 14365, which specifically directs the agency to clarify how § 5 of the FTC Act applies to both AI models and emerging state laws that regulate those models.

Section 5 Analysis

According to the proposed policy statement, consumers generally expect AI systems to strive for accurate responses and faithfully carry out consumer requests, subject to ordinary technological limitations. These expectations are reasonable, the FTC contends, due to the inherent nature of AI systems and explicit or implied representations that companies have espoused for years about those systems. Unbeknownst to consumers, however, AI developers may engage in “steering” the output, the FTC says, by deliberately configuring AI systems to advance objectives other than accuracy (e.g., achieving ideological goals, avoiding controversial topics, or attempting to limit legal exposure). 

To illustrate this point, the proposed policy statement specifically points to Colorado’s recently enacted Artificial Intelligence Act, which provides, among other requirements, that companies can be held liable for discriminatory AI model outputs resulting from customers’ use of those products. The FTC asserts that even a company’s efforts to comply with this statute (and similar laws in other states) could compromise accuracy and be contrary to consumers’ reasonable expectations about how AI models work. In the FTC’s view, failure to sufficiently disclose this to consumers may violate § 5 because deception under the FTC Act includes “implied misrepresentations, half-truths, and instances where only a ‘significant minority’ of consumers are misled.”

The proposed policy statement appears to set a high bar as to what constitutes an adequate disclosure on outcome steering, noting that the disclosure cannot be buried in the terms of service, and a one-time disclosure “subsequently hidden away in fine print” is unlikely to suffice. Instead, the disclosure must “clearly and conspicuously dispel the notion that the system is designed to give the best answer possible.” Additionally, the FTC clarifies that the more the disclosure cuts against the reasonable expectations that users would take away from other contexts, the more persistent and prominent the disclosure would need to be.

Tension with State Laws

In the proposed policy statement, the FTC considers how emerging state laws on AI, including the Colorado Artificial Intelligence Act, may require AI developers to alter, constrain, or otherwise influence AI outputs to achieve particular public policy objectives. The FTC takes the position that compliance with a state requirement does not automatically eliminate potential federal deception concerns if consumers are not adequately informed about how those requirements affect outputs.

The proposed policy statement also suggests that state laws compelling modifications to AI outputs could, in some instances, conflict with federal consumer protection principles. Although the proposed policy statement does not provide a formal preemption rule, its discussion of emerging states AI laws seems to reflect the current administration’s interest in promoting a more uniform national framework for AI regulation.

Takeaways for Businesses

The proposed policy statement provides a tentative roadmap to how the FTC may analyze questions involving AI governance, transparency, and content controls in the future. Stakeholders should consider reviewing the content of their marketing communications and other public-facing statements — not only for explicit claims about AI products, but also for implied representations or potentially relevant information that has been omitted. Companies should consider assessing governance processes for AI model training and content moderation, given the FTC’s apparent scrutiny of intentional design choices. They should also consider how to address the potential disconnect between state AI and privacy laws (and international laws, such as the EU AI Act, where relevant) and the FTC’s position.

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Photo of Timothy A. Butler Timothy A. Butler

Tim Butler helps companies thrive by developing tailored strategies to address their regulatory compliance challenges and vigorously defending them in government enforcement actions and bet-the-company lawsuits.

A former prosecuting attorney for the Federal Trade Commission (FTC) and former senior official in the Georgia…

Tim Butler helps companies thrive by developing tailored strategies to address their regulatory compliance challenges and vigorously defending them in government enforcement actions and bet-the-company lawsuits.

A former prosecuting attorney for the Federal Trade Commission (FTC) and former senior official in the Georgia Attorney General’s Office, Tim has led the defense of dozens of government investigations and enforcement actions brought by the FTC, the Consumer Financial Protection Bureau (CFPB), and the various state attorneys general. Tim also regularly defends clients in bet-the-company lawsuits, including complex business disputes and consumer class actions alleging privacy, false advertising, and unfair or deceptive business practice claims.

Tim is an experienced guide for companies struggling with regulatory complexity. He offers clear advice that helps his clients meet the demands of the ever-growing set of laws and regulations governing data privacy and cybersecurity, advertising and marketing practices, and consumer financial products and services. Clients rely on Tim’s business-minded and practical strategies to address their most difficult regulatory compliance challenges.

A graduate of the University of Chicago and Stanford Law School, Tim is a prolific author and regularly speaks to industry and trade groups about the evolving privacy landscape, about cutting-edge issues affecting payments and fintech companies, and about developments at the FTC, the CFPB, and within the state attorneys general community.

Photo of Matthew White Matthew White

Matt White guides clients through regulatory compliance challenges and represents clients in regulatory and civil investigations and litigation.

Matt has counseled fintech and payment companies on regulatory compliance matters, including those involving the Electronic Fund Transfer Act, the Fair Credit Reporting Act, the…

Matt White guides clients through regulatory compliance challenges and represents clients in regulatory and civil investigations and litigation.

Matt has counseled fintech and payment companies on regulatory compliance matters, including those involving the Electronic Fund Transfer Act, the Fair Credit Reporting Act, the Gramm-Leach-Bliley Act, the Truth in Lending Act, and their respective implementing regulations (Regulations E, V, P, and Z). Adept with the Consumer Financial Protection Bureau’s (CFPB) Prepaid Rule, Matt has provided guidance regarding prepaid cards and related compliance.

Matt has also aided clients in developing regulatory compliant products and functionalities, including an earned wage access program, reimbursement prepaid card programs, new merchant cash advance products, and tokenized payment capabilities. In connection with products on which Matt advises, he has also negotiated high-stakes technology sales agreements involving complex regulatory issues, including compliance with data privacy laws, financial regulations, and card network rules.

Beyond helping clients strategize for regulatory complexity, Matt also helps clients navigate government investigations and enforcement actions brought by the Federal Trade Commission (FTC), CFPB, and state attorneys general.

Photo of Cody B. Davis Cody B. Davis

Cody Davis advises clients on regulatory compliance, data privacy, and consumer protection matters within the financial technology sector, with a focus on payments, emerging platforms, and evolving regulatory frameworks. He works with companies navigating complex federal and state requirements, including regulatory compliance, government…

Cody Davis advises clients on regulatory compliance, data privacy, and consumer protection matters within the financial technology sector, with a focus on payments, emerging platforms, and evolving regulatory frameworks. He works with companies navigating complex federal and state requirements, including regulatory compliance, government investigations, and risk management across the fintech ecosystem.

Cody also has prior experience working with clients in the health care space on mergers and acquisitions as well as regulatory compliance with HIPAA, state telehealth rules, and facility licensure requirements.